Legal notice

Distributor
aet inc

Representative person
Kaoru Obara

Address:
1-24-1 Tabata, Kita-ku, Tokyo Villa Bianca B1F

Phone number:
03-3828-4320

FAX:
03-3828-4390

Sales price
Product prices include consumption tax for orders within Japan

Required fees other than the product price
Consumption tax
Click here for details on shipping and handling fees
Transfer fee

Payment methods available
Credit card ( VISA / MASTER / JCB / AMEX )
Apple Pay / Google Pay / Shop Pay / PayPay / au PAY
Cash on Delivery  *Available only in Japan
Bank Deposit  *Available only in Japan

Timing of payment
Credit card is required at the time of order confirmation
Cash on delivery: at the time of product delivery
Bank transfers must be made within 7 days

Delivery time of the product
Credit card and cash on delivery orders will be shipped within 1-3 business days after the order is confirmed.
For bank transfers, your order will be shipped within 1-3 business days after payment is confirmed.
Back-ordered items will be shipped after the product arrives.

Sales destination
Japan

Delivery method of the product
Shipping carrier within Japan
Shipped via Yamato Transport

Returns and Exchanges

For Orders within Japan
Returns due to customer convenience are limited to new, unopened items.
If you wish to return an item, please contact us by email within 7 days of receiving the item.
If you wish to return a product for your own reasons, please pay the shipping costs yourself.

If we receive a return for any of the following reasons, we will return it to you cash on delivery.
Dirty, damaged, or opened items
Products that have been delivered more than 7 days ago

For back-ordered items, we cannot accept cancellations or returns after your order has been confirmed.

As a general rule, outlet items cannot be returned or exchanged.

In case of initial failure or incorrect contents
Please contact us by email within 7 days of receiving the product.
Shipping costs will be borne by us (cash on delivery).
Once we receive the product, we will ship the replacement item.
Depending on stock availability, it may take some time.