Legal notice

Seller

aet inc.

Representative

Kaoru Obara

Address

Villa Bianca B1F, 1-24-1 Tabata, Kita-ku, Tokyo, Japan

Phone Number

03-3828-4320

Email address

shopmaster@ittech.jp

Sales Price

Item prices include consumption tax for orders within Japan.

Required Fees Other Than the Item Price

  • Consumption tax
  • Click here for details on shipping and COD fees
  • Bank Transfer fee

Payment Methods

  • Credit card ( VISA / MASTER / JCB / AMEX )
  • Apple Pay / Google Pay / Shop Pay / PayPay / d payment / au PAY
  • Cash on Delivery via Yamato Transport
  • Bank Transfer

*COD and Bank Transfer are only available within Japan

Timing of Payment

  • Credit card is charged at the time of order confirmation
  • Cash on Delivery is paid at the time of item delivery
  • Bank Transfer must be made within 7 days

Delivery Time of the Item

  • Credit card and Cash on Delivery orders will be shipped within 1-3 business days after the order is confirmed.
  • For Bank Transfers, your order will be shipped within 1-3 business days after payment is confirmed.
  • Build-to-order items will be shipped after the item arrives.

Sales Destination

Japan

Delivery Method of the Items

  • Shipping Carrier within Japan
  • Shipped via Yamato Transport

Returns and Exchanges

For Orders within Japan

  • Customer-initiated returns are limited to new, unopened items.
  • If you wish to return an item, please contact us by email within 7 days of receiving the item.
  • For customer-initiated returns, please ship the item back at your own expense (prepaid shipping).

If we receive a return for any of the following reasons, we will return the item to you with shipping fee paid by the recipient.

  • Dirty, damaged, or opened items
  • Items that have been delivered more than 7 days ago

For Build-to-order items, we cannot accept cancellations or returns after your order has been confirmed.

As a general rule, outlet items cannot be returned or exchanged.

In Case of Defects or Incorrect Items

  • Please contact us by email within 7 days of receiving the item.
  • Return shipping fee will be covered by us.
  • Once we receive the item, we will ship the replacement item.
  • Depending on stock availability, it may take some time.