Shipping policy
Shipping
Orders typically ship within 1 to 3 business days, excluding weekends and Japanese holidays.
Shipping Carrier within Japan
- Shipped via Yamato Transport
Standard shipping: 440 yen nationwide
- *For purchases of 5,000 yen or more (tax included), we will cover the shipping fee.
Notes on Nekopos
- Nekopos is a delivery service provided by Yamato Transport, where parcels are dropped into your mailbox.
- Since the item will be dropped into your mailbox, you cannot specify a delivery date and time.
- Cash on Delivery is not available.
- You can track your package using the waybill number.
- We are not responsible for any theft or loss after delivery has been completed.
COD fee: 330 yen
- If you choose Cash on Delivery, we will charge you a COD fee of 330 yen in addition to the total amount shown on the screen.
- Please pay the "total amount" and "COD fee" when you receive the item.
- Please note that the "COD fee" is also not shown in the order confirmation email.
- *The maximum COD amount is 300,000 yen.